Comments on Ux Unleashed: User Experience on a Corporate Website

Nice. But wondering if it can be improved further-...

2007-12-12T14:40:00.000-08:00

Nice. But wondering if it can be improved further- Why ask for 3 mandatory fields when only one (email) is enough to start communication. As a user- I always dislike it when i am asked for unnecessary info

I received this comment in an email from Zubin Tav...

2007-12-12T09:06:00.000-08:00

I received this comment in an email from Zubin Tavaria (he handles Media Relations for Aztecsoft. Posted here with his permission

Thanks! We appreciate the time and effort you took to make that blog post.
While our forms are not perfect, we appreciate and are grateful for all compliments :-)

Regards,
Zubin

This is actually very interesting. I have nevere q...

2007-12-12T02:50:00.000-08:00

This is actually very interesting. I have nevere quite seen anything like this before.
The form is very well made and not obtrusive to the UX.

@Sunil,As Umesh said, it makes it easier for an i...

2007-12-11T23:51:00.000-08:00

@Sunil,

As Umesh said, it makes it easier for an intent (especially a semi-intent) to materialize into an action.

Also look at the form: Small enough fonts, the colors blend in, the form doesn't pop at you suddenly, no bold fields. If you look at it within the context of the entire page, you'll see that the form isn't being obtuse.

Another simple but powerful information this enables: It can tell you exactly what(page) the user was looking at - without the user needing to provide any information.

@sunil If a potential client wants to ask you some...

2007-12-11T22:29:00.000-08:00

@sunil If a potential client wants to ask you something he will do it anyways. Be it two clicks or by sending an email or making a phone call. Its like you still using vista with all that bad UX you reported about. You still use it coz there are things which you still get done using vista.

Its about how you can improve the UX by making it a little more interactive by giving the forms without losing context and without navigating away.

If your potential client read about something on your site and if he has a query he can quickly use the side bar form to do it (He might want to quote something from the site's write up)rather than finding out the contact link and then navigating to that page to figure out how to contact you. He will do it anyways... but the sidebar form just makes his life simpler.

Sowmya, you think so? Do you think when people lik...

2007-12-11T21:21:00.000-08:00

Sowmya, you think so? Do you think when people like content and offerings, they shy away from contacting because the contact us is three clicks away?

Does this not rather look like the "COntact us, we are waiting for your call" ads you see if you stay way past mid night on certain channels?

Nice

2007-12-11T21:14:00.000-08:00

Nice