tag:blogger.com,1999:blog-4445269723137820164.post-34038530689003842952007-09-17T11:35:00.000-07:002007-09-17T11:35:00.000-07:002007-09-17T11:35:00.000-07:00@Vinod: Very insightful. If a customer feels "comfortable" using your product, its a source of competitive advantage in a market where most product offer almost the same features.Sowmyahttp://www.blogger.com/profile/09200953962645166407noreply@blogger.com