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This usability blog is run by user experience fanatics. We believe Function is Form. We highlight the good, the bad and the ugly of user experience. We improve usability, one user experience at a time.
Posted by
Sunil Shinde
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Labels: Adobe, Bad user experience, Good user experience, Microsoft, MS Office, Outlook 2007
In my eternal quest for fixing photos damaged by the inability of the iris to close the pupil faster than the flash can discharge its capacitor (commonly known as red -eye effect), I found this neat little feature in Adobe Photoshop Elements 5.0.
The tool-tip had a hyperlink to a help topic. The ability to anticipate a users need goes a long way in usability.
Bravo, developer, product manager, program manager whoever you are, where ever you are.
Posted by
Sunil Shinde
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Labels: Adobe, Good user experience
Installed PhotoShop for fixing red-eyes and such. Now, an automatic downloader launches every time I plug my camera or phone into USB.
I searched around in the dialog box to find a way to turn it off (A simple checkbox would have got Adobe a happy user). Read help and realized I need to go to the preferences box (A button to launch it? Nope. Hyperlink to a help page which tell me where to find the preferences dialog box. No Sir, the developers are in a morale event)
Open Adobe PhotoShop. Preferences are in the Edit Menu. Non standard for a Microsoft application. Clicking preferences throws up submenu with 10 items. Damn.Trawl through each item and reach Organize and Share (10th item :)
Clicking it opens another application (Organizer) !!! along with a dialog box titled preferences. And finally find the checkbox.
Whew!!!
Posted by
Sunil Shinde
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Labels: Adobe, Bad user experience, PhotoShop, usability improvement
I could not believe my eyes when the latest upgrade to Adobe Reader took the File -> Save icon off from the default toolbar.
Any ideas why?
Posted by
Sunil Shinde
4
comments
Labels: Adobe, Bad user experience